SMS Messaging Consent Policy

This policy explains how Velocity Thinking obtains consent to send SMS text messages to drivers and staff through our transportation management systems and related applications.

What messages we send

With your consent, we may send operational notifications including load assignments, delivery updates, schedule changes, safety alerts, and other time-sensitive communications related to transportation operations.

How you opt in

Consent is collected through an explicit, unchecked checkbox on driver registration and profile forms in our TMS. You must actively check the box to subscribe. The checkbox text shown in the product is:

I agree to receive SMS text messages from Velocity Thinking. Receive operational notifications including load assignments, delivery updates, schedule changes, and time-sensitive communications. Reply STOP to opt out anytime. Message and data rates may apply.

How to opt out

• Reply STOP to any message to unsubscribe.
• Reply HELP for assistance or contact us at info@velocitythinking.com.
• Message and data rates may apply.

Frequency

Message frequency varies based on operational activity. You will receive messages only when relevant to your role and only after opting in.

Privacy

We handle phone numbers and message metadata according to our Privacy Policy. We do not sell SMS opt-in data to third parties for their marketing.

Contact

Velocity Thinking · 187 Hester Street, New York, NY 10013 · info@velocitythinking.com

Related: Terms of Service